7zdb Privacy Policy
Your personal information matters deeply to us. Read this policy to learn in detail how we collect, use, and keep your information secure.
7zdb ("we", "us", or "platform") is a trusted online gaming service in Bangladesh. When you use our website https://7zdb.cam, certain information enters our systems. This Privacy Policy ("Policy") has been prepared to fully inform you about the collection, use, storage, and protection of that information.
Please read this policy carefully. Continued use of our platform will be taken as your agreement to all the terms of this policy. If you do not agree, please refrain from using our services.
What Information We Collect
We may collect the following types of information during registration and use of the 7zdb platform. Information is collected in two main ways — (a) information you provide directly and (b) information collected automatically.
1.1 Information You Provide Directly
- Full name and date of birth
- Email address
- Banking and payment information (bKash, Nagad, Rocket, Upay account numbers)
- Relevant details from your national identity card or passport for identity verification
- Messages and requests you send when contacting our support team
1.2 Information Collected Automatically
- IP address and device type
- Browser name, version, and language settings
- Time of website access and session duration
- Browsing activity and page navigation information
- Data collected through cookies and similar tracking technologies
Identity Information
Name, date of birth, and identity verification documents — required only at the time of account creation.
Financial Information
Deposit and withdrawal transaction details — processed through secure encrypted channels.
Usage Information
Game history, session data, and preferences — used to improve our service.
Purpose of Information Use
7zdb uses your information only for the purposes described below. We never sell your information to third parties.
Account Management and Verification
We use your identity information to create, manage, and secure your 7zdb account. Age verification (21+) and identity confirmation are part of this process.
Transaction Processing
Relevant payment information is used to complete your deposits and withdrawals via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000. All financial information is protected through SSL encryption.
Customer Support
Our 24/7 live chat support team uses your account information and communication history to provide fast and effective assistance.
Service Improvement and Personalization
We analyze your usage patterns to improve the platform experience. This may include game recommendations, promotional offers, and interface changes.
Fraud Prevention and Security
We regularly verify information to prevent unauthorized access, fraudulent activity, and money laundering. This is essential to ensuring the security of all our users.
Cookies and Tracking Technologies
Cookies are used on the 7zdb website to improve your experience. Cookies are small data files stored in your browser. Below is a description of the types of cookies we use:
3.1 Essential Cookies
These cookies are required for the basic functioning of the platform. They are essential for maintaining login sessions, security verification, and completing transactions. Without them, 7zdb cannot function properly.
3.2 Performance Cookies
These cookies help us understand how users are using the platform — which pages are visited most, where issues occur, and so on. This data is not personally identifiable.
3.3 Functionality Cookies
These cookies are used to remember your preferences, such as language settings or information from previous sessions. They make your experience more personalized.
You can control or disable cookies from your browser settings. Please note that disabling cookies may limit some features of the platform.
Sharing Information with Third Parties
7zdb does not sell your personal information to third parties for any commercial purpose. However, certain information may be shared in a limited way in the following situations:
4.1 Payment Processors
Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment gateways. This sharing is limited solely to the purpose of completing transactions.
4.2 Technology and Service Providers
We work with trusted technology partners to operate our platform, such as game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, etc.). Only the minimum information necessary to provide the service is shared with these partners.
4.3 Legal Obligations
Information may be disclosed to comply with our legal obligations under applicable laws of Bangladesh, court orders, or legitimate requests from government authorities.
4.4 Business Transfers
In the event of a change in company ownership, merger, or acquisition, user information may be transferred. In such cases, we will make every effort to notify you as early as possible.
Information Storage and Security
7zdb follows industry-standard security practices to protect your information. The key components of our security measures are described below.
5.1 Encryption and Secure Connections
All data exchanged between your browser and our servers is protected through SSL/TLS encryption. Payment-related information in particular is secured using the highest standard of encryption technology.
5.2 Access Controls
Access to your information is restricted to only those staff members who need it. Each staff member is trained on data protection policies and is bound by confidentiality agreements.
5.3 Data Retention Period
We retain your information while your account remains active. Even after account closure, certain information may be kept for a defined period to meet our legal obligations. Once that period has passed, the information is securely deleted or anonymized.
5.4 Response to Security Breaches
If a security breach occurs and it affects your information, we will notify you as quickly as possible and take the necessary protective measures.
Your Rights and Controls
As a user of 7zdb, you retain the following rights regarding your personal information:
Right to Access
You may request to view what information we hold about you. We will provide this information after verifying your identity.
Right to Correction
If any information we hold about you is incorrect or incomplete, you may request that we correct it. Having accurate information is important for both parties.
Right to Deletion
In certain circumstances you may request that your information be deleted. However, if there are legal obligations or ongoing transactions, it may not be possible to delete all information immediately.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will evaluate your request and take appropriate action.
To exercise any of the above rights, contact us at: [email protected] or through our 24/7 live chat.
Protection of Minors
7zdb is for people aged 21 and above only. We do not intentionally collect information from anyone under 21. If we become aware that a minor is using our platform, we will immediately close that account and delete the associated information.
If a parent or guardian believes their child is using our platform, please contact us at [email protected]. We will take prompt action.
Policy Changes and Updates
7zdb may update this privacy policy as needed. This policy may be revised to keep pace with changes to our service or applicable laws. For any significant changes, we will:
- Post a prominent notice on the website
- Notify registered users by email (if the change is significant)
- Update the "Last Updated" date at the top of the page
Continued use of the platform after changes will be taken as your consent to the revised policy. We therefore recommend reviewing this policy regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please reach out to us through the following:
Email Support
Privacy-related requests are generally completed within 7 business days.
Live Chat
24/7 support in Bengali
Use live chat for immediate assistance with urgent matters.