7zdb Terms and Conditions

1.1 Definitions

The following words and phrases used in these Terms carry the meanings set out below:

• "Platform" means the 7zdb website, mobile version and all related services.
• "User" or "you" means any person who has registered on or is using the platform.
• "Account" means the personal gaming account created by registering on 7zdb.
• "Services" means the casino games, sports betting and other entertainment activities provided through 7zdb.
• "Bonus" means promotional offers, free spins or other incentive rewards provided from time to time.

1.2 Applicability

These Terms apply together with our Privacy Policy and Responsible Gaming Policy. In the event of any conflict, the provisions of these Terms shall prevail. 7zdb reserves the right to amend these Terms at any time without prior notice.

2.1 Age Eligibility

Users must be at least 21 years of age to use the services of 7zdb. By registering, you confirm that you meet this age requirement. 7zdb may request valid identification at any time for verification purposes.

2.2 Registration Requirements

• Each user may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be accurate, complete and up to date.
• It is your sole responsibility to keep your account login details (username and password) confidential.
• Creating an account in the name or identity of a third party is strictly prohibited.
• Any breach of account security must be reported to 7zdb immediately.

2.3 Identity Verification (KYC)

7zdb is committed to preventing fraud and money laundering as a safe and reliable platform. Before processing withdrawals or at any time, 7zdb may request the following documents:

• A photo of a National ID (NID), passport or driving licence.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method used.

Failure to provide the required documents within the specified time may result in the account being temporarily suspended.

3.1 Deposit Rules

The minimum deposit amount across all payment methods on 7zdb is ৳100. Supported payment methods are: bKash, Nagad, Rocket and Upay. Once a deposit is successfully verified, it will be automatically credited to your account.

• Only payment methods registered in your own name may be used.
• Using third-party payment methods is strictly prohibited and may result in account termination.
• If you experience any issues during a transaction, please contact 24/7 live chat.

3.2 Withdrawal Rules

The following terms apply to withdrawing funds from 7zdb:

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be restricted until active bonus wagering requirements are met.
• Large withdrawals may be delayed if KYC verification has not been completed.

3.3 Currency

All transactions on 7zdb are conducted in Bangladeshi Taka (BDT / ৳). Balances, bonuses and winnings will always be displayed in Taka.

4.1 Welcome Bonus

7zdb offers an attractive welcome bonus for new users: a 100% bonus on the first deposit up to ৳5,000. The following terms apply to this bonus:

• The wagering requirement for the bonus is 25 times (25x). This means the bonus amount must be wagered 25 times before bonus winnings can be withdrawn.
• The wagering requirement must be met within the specified time from the date the bonus is credited.
• Each user is entitled to the welcome bonus only once.
• If the deposited amount is withdrawn before the bonus is received, the bonus will be cancelled.

4.2 General Bonus Terms

• All bonus offers are valid for a specific period and will be automatically cancelled upon expiry.
• Any attempt to claim bonus benefits from multiple accounts will result in all associated accounts being terminated.
• Wagering bonus funds may be restricted on certain games or game types.
• 7zdb reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is detected (arbitrage betting, coordinated wagering, etc.), the bonus will be cancelled and the account suspended.

5.1 VIP Tiers and Benefits

The 7zdb VIP program has four tiers. A weekly cashback benefit is provided at each tier:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.4% weekly cashback.
• Gold: up to 0.6% weekly cashback.
• Platinum: up to 0.8% weekly cashback.

You will be promoted to a higher VIP tier based on your gaming activity and engagement on the platform. Cashback is automatically credited to your account at the end of each week.

5.2 VIP Benefit Terms

• Cashback benefits are calculated on net losses only.
• 7zdb reserves the right to change the terms of the VIP program at any time.
• Users will be informed in advance if their VIP tier is downgraded.

6.1 Prohibited Activities

The following activities are strictly prohibited:

• Any attempt at fraud, deception or manipulation.
• Using automated software, bots or scripts to operate games.
• Attempting to unfairly influence the outcome of games.
• Misusing the platform for money laundering or illegal financial activities.
• Rude behaviour or harassment towards other users.
• Attempting to gain unauthorised access to 7zdb systems.
• Operating an account using a false identity or false information.

6.2 Consequences of Violations

In the event of a breach of the above rules, 7zdb may take the following actions:

• Temporarily suspending or permanently closing the account.
• Cancelling bonuses received and any associated winnings.
• Seizing the balance if evidence of fraud is found.
• Taking legal action where applicable.

7zdb places the highest importance on protecting your personal information. All your personal and financial information is kept secure using SSL encryption technology. Please read our Privacy Policy for full details on how data is collected, stored and used.

• Your personal information is not sold to third parties.
• Information may be disclosed to authorities where there is a legal obligation to do so.
• You may request to view, correct or delete your own information.

8.1 Commitment to Safe Gaming

7zdb gives the highest priority to responsible gaming. The following protective measures are available for platform users:

• The ability to set self-imposed deposit limits.
• A temporary break (cooling-off) option.
• A permanent self-exclusion option.
• Active support if signs of gaming addiction are identified.

Visit our Responsible Gaming page to learn more.

8.2 Protection of Minors

7zdb strictly prohibits anyone under 21 years of age from participating in gaming. If you suspect that a minor is using your account, contact us immediately via 24/7 live chat and secure your account.

9.1 Service Availability

7zdb is committed to providing the highest quality of service; however, service may be temporarily disrupted due to technical maintenance, network issues or unforeseen circumstances. 7zdb is not liable for any financial loss arising from such situations.

9.2 Third-Party Games

The games available on 7zdb are developed and operated by third-party game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, etc.). The respective provider is responsible for any technical faults in these games. 7zdb nonetheless always strives to protect the interests of its users.

10.1 Closure at User's Request

You may request to close your account at any time. Before closing your account, please ensure there are no active bonuses or pending withdrawals. If a balance remains, the account will be closed after it has been withdrawn.

10.2 Suspension or Closure by 7zdb

7zdb may suspend or close your account for the following reasons:

• A clear breach of these Terms.
• Evidence or suspicion of fraud or deception.
• Failure to complete KYC verification or provision of false information.
• Extended inactivity.
• Legal or regulatory reasons.

For any complaint or dispute, please first contact us through our 24/7 live chat support or by emailing [email protected]. Our support team provides service in Bengali and will work quickly to resolve your issue.

• After a complaint is received, every effort will be made to resolve it within a set timeframe.
• For complex disputes, a neutral resolution will be provided after considering the views of both parties.
• 7zdb's final decision shall be considered final and binding in all disputes.

7zdb reserves the right to partially or fully modify these terms and conditions at any time. For significant changes, an advance notice will be sent to users via email or through the platform. Continued use of the platform after the updated terms are published will be considered as your acceptance of the new terms.

If you have any questions or comments regarding these terms and conditions, please contact us through the following:

• Live Chat: 24/7 direct support (in Bengali)
• Email: [email protected]