7zdb — Safe Gaming Commitment

Responsible Gaming — Know your
limits, stay safe

7zdb believes gaming is purely a form of entertainment. We are always committed to protecting you and your family — everything from deposit limits to self-exclusion is available and active.

21+

For those aged 21 and above only

To open an account and play at 7zdb, you must be at least 21 years old. Account registration by minors is strictly prohibited. We reserve the right to verify age.

For ages 21 and above only
Protection Tools

Keep your gaming under control

7zdb gives you several powerful tools so you can decide for yourself — when to play, how much to play, and when to take a complete break if needed.

Deposit Limits

Set the maximum amount you want to deposit per day, per week or per month. Once a limit is set, it takes effect immediately. The minimum deposit at 7zdb is just ৳100.

Time Limits and Time-Out

Use a session timer to avoid playing for long stretches at a time. Activate the option to be logged out automatically after a set period and make sure you get your rest.

Self-Exclusion

If you feel that gaming is affecting your daily life, choose a self-exclusion period from 1 week to 5 years. During this time, no deposits or gameplay will be possible.

Reality Reminders

At regular intervals a gentle on-screen message reminds you how long you have been playing. This makes it easier to make conscious decisions.

Withdrawal Limits

The minimum withdrawal at 7zdb is ৳1,000 and processing is usually completed within 5–30 minutes. Withdraw funds easily via bKash, Nagad, Rocket and Upay.

24/7 Support

Our Bengali-language live chat support team is by your side at any time of the day or night. Contact us today for help with gaming concerns, account security or anything else.

Stay Alert

Recognising the signs of addiction is important

Gaming becomes a problem when it turns from a source of enjoyment into a source of stress and anxiety. If you or someone close to you shows any of the signs below, please seek help.

Spending beyond your budget and trying to play even more to recover losses.
Spending long periods absorbed in games by taking time away from family, friends or work.
Repeatedly failing to stop playing despite trying, and feeling restless as a result.
Lying to or hiding gaming activity from family or loved ones.
Putting money into games at the expense of essential daily expenses such as rent, food and healthcare.
Experiencing mental distress, depression or aggressive behaviour after losing at games.
Get Help

What should you do if you have a problem?

Dealing with a gaming addiction is difficult, but it is possible. You have to take the first step yourself. Follow the steps below.

1

Assess yourself

Compare the warning signs above with your own situation. Answer honestly — how much time and money is being spent?

2

Set a deposit limit or time-out

Log in to your 7zdb account and activate a deposit limit or time limit from the protection settings.

3

Choose self-exclusion

If needed, suspend your account entirely for 1 week to 5 years. This is the most effective step.

4

Contact us via live chat

Our Bengali support team is available 24/7. Feel free to tell us about your situation — we will help.

5

Seek professional help

Do not hesitate to seek support from a trusted mental health counsellor or your family. Staying healthy is the biggest win.

Our Commitment

7zdb's Accountability

  • All user data is protected by SSL encryption and is never shared with third parties.
  • An age verification process is completed as a mandatory step during account registration.
  • Self-exclusion requests are enacted immediately and cannot be reversed before the set period ends.
  • Independent audits are carried out to ensure fair play across all games.
  • Parental control tools are available free of charge to prevent minors from participating in games.
  • No advertising or promotional campaigns that violate responsible gaming policy are run.
  • All financial transactions — bKash, Nagad, Rocket and Upay — are completed through secure encrypted channels.
  • Support is provided in Bengali 24 hours a day according to Bangladesh Standard Time (BST, UTC+6).
Contact Us

Our support team is always ready

Contact us with any questions or concerns related to responsible gaming.

Live Chat

24/7 live chat support in Bengali. Talk directly with one of our agents at any time.

Email

For responsible gaming enquiries, contact:
[email protected]

Account Protection

Use account settings to set deposit limits, activate self-exclusion or lock your account.

Common Questions

Questions and answers about responsible gaming

Log in to your 7zdb account, go to the "Account Settings" section and find the "Responsible Gaming" option. From there, choose a self-exclusion period — from 1 week up to 5 years. Once you confirm the request, it takes effect immediately. If you have trouble logging in, contact us via 24/7 live chat or email [email protected].

A request to lower your deposit limit takes effect immediately. However, increasing a limit involves a waiting period, which prevents you from making impulsive changes and helps you make considered decisions. This measure is entirely for your protection.

No, absolutely not. 7zdb is only for people aged 21 or older. Age is verified at registration. If there is any suspicion that a minor is using an account, that account is suspended immediately. It is recommended to keep parental controls active on shared family devices.

When self-exclusion is active, your account balance remains completely safe. After the exclusion period ends, you can withdraw a minimum of ৳1,000. Contact our support team for more details on this.

Start by talking to them with empathy and calmly. You can contact 7zdb via live chat or at [email protected] to report the relevant account. We will investigate and take the necessary protective measures. Seeking advice from a professional mental health specialist may also be helpful.

Yes. 7zdb features games from top providers including Pragmatic Play, JILI, PG Soft and Spribe, all of whom follow international fair play standards. Every game uses a Random Number Generator (RNG) that ensures unbiased results. If you have any doubts about a game outcome, let our support team know.

Enjoy gaming safely

Have fun with cricket, slots and many more games while staying within responsible limits. Check the FAQ or come directly to our support for any questions.

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